Last update: September 13th 2024.
This site is owned and operated by Growith App S.L. (hereinafter“Growith App” or the Service), with address at Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain.
Email: info@growith.app
NIF: B19425594
Growith App S.L. is registered in the Public Registry of Commerce of Madrid, whit Unique registry identifier (IRUS) number 1000428419366, in 1st registration, paper sheet M-828396.
This website and the services provided (hereinafter the Service) is available to any user and it is subject to the following terms and conditions: these Terms of Use and Sale, our Privacy Policy, and our Cookie Policy.
When you use the Service you accept our terms and conditions. With this, you agree not to use this site for illegal purposes.
The language in which the contract will be perfected will be in Spanish, regardless of whether documents in other languages are displayed on the website or the user of the website decides to use automatic translation tools. In case of conflict in the wording shown in one language or another, the Spanish version will always prevail.
Growith App is a mobile application intended for content creators so that they can share their videos and creations among a community of creators who will provide analysis and criticism of them. Additionally, the app will show you interactive analytics to track real-time data on views, likes, comments, shares, and viewing time.
Once the application has been downloaded and installed on your phone, you must configure your account by adding your data. After that, the functionalities that you will have may vary depending on the subscription plan you contract and the use you make of the application.
On the other hand, we inform you that for legal reasons, we archive the electronic documents in which the contracts for our payment services are formalized. You can access these documents at any time by requesting them at: info@growith.app
Invoices will be issued electronically, although we inform you that you can request a paper copy whenever you want.
The Service may direct you to other websites through links.
However, the Service has no control over those sites or their content, subject to their own terms and conditions. Therefore, the Service is not responsible for the quality, veracity, or accuracy of the information contained therein.
Regarding registration in our Service, or the offer or contracting of any third-party service, you declare that you are of legal age and that you have the necessary legal capacity to be bound by this agreement and use the site in accordance with its terms and conditions, which you fully understand and acknowledge.
You acknowledge that you have the proper authority and representation to enter into contracts on behalf of a company when you do so.
You declare that all information you provide to access the Service, before and during use, is true, complete and accurate.
The content and information on the Service (including data, text, sound, image or computer code), as well as the hardware or software used to provide such content and information, are the property of Growith App or are authorized by the corresponding licenses.
Furthermore, no intellectual or industrial property rights are transferred to the client over the website or any of its component elements, and reproduction, transformation, distribution, public communication, making available, extraction, reuse, forwarding or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.
Any other use of the content of the Service requires our prior written consent.
You can contribute to the Service by sending us messages to our email address, through the contact form, or by sending messages through the platform's messaging system (hereinafter "Content").
We may use your Content in different ways, such as: displaying it on the website, reformatting it, translating it into other languages, editing it for clarity, correcting errors, promoting it or distributing it.
Therefore, by sending us Content you grant Growith App a worldwide, non-exclusive, free license, until the content is removed, transferable and sublicensable over that Content.
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these conditions and may result in the cancellation of your account.
You are responsible for all activity that occurs under your account and you agree to keep your account username and password secure and secret at all times.
You must notify us immediately of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is offensive, vulgar or obscene.
For the provision of the Service, we grant you a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to use our Service, subject to and in accordance with our terms. This license is granted for the sole purpose of enabling you to use our Service in the manner set forth in our terms.
Growith App is committed to helping people and organizations protect their intellectual property rights. Our users and Professionals accept our conditions when accessing or using our Service. Our terms do not allow our users to infringe or violate anyone else's intellectual property rights, including their copyrights and trademarks.
To notify a possible infringement of copyright or trademark rights and request that Growith App remove any content that it maintains on the Service that may be illegal, send us a notification of infringement, including: your contact information, subject work of infringement, content that infringes that work, where that work is on our Service, reasons why you consider that infringement occurs and your signature.
You can send it to the following address: info@growith.app
7.1.- You agree not to do any of the following acts:
a) Access, monitor or copy content or information on this website through the use of robots, crawlers, data scrapers or any other automated means that allow access, crawling, indexing, retrieving or otherwise use the website or its content to any purpose without the express written permission of Growith App.
b) Insert, mirror or otherwise incorporate any part of this website into another without our prior written permission;
c) Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software programs used by Growith App in connection with the Website or the app;
d) Use the Website or the app to threaten, harass, defraud, incite, harass or advocate harassment of another person, or otherwise interfere with another user's use of the Website;
e) Use the Website or the app to send or transmit unwanted mail (“spam”), chain letters, contests, “junk mail,” pyramid schemes, surveys or other mass messages, whether commercial or not;
f) Use the Website or the app to infringe the rights of third parties, including breach of confidence and infringement of copyright, trademarks, patents, trade secrets, moral rights, privacy rights or any other intellectual property or proprietary rights;
g) Attempt to gain unauthorized access to the Website or the app, computer systems or networks connected to the Website through hacking, password mining or any other means. As well as the transmission of computer viruses, worms, defects, trojans or other elements of a destructive nature;
h) Use any device, software or routine that interferes with the proper functioning and security measures of the Website or the app;
Growith App provides opinion areas that are also subject to these Terms of Use and Sale.
As a user of the Service, you will be solely responsible for the use you make of them and you will use them at your own risk. Growith App will not edit or control user messages published or distributed on the website nor will it assume any responsibility or liability for said user messages, beyond what is legally provided.
However, Growith App reserves the right to delete user messages and content. In these discussion areas, you may not post any content that is: false, unlawful, misleading, libelous, defamatory, obscene, pornographic, indecent, harassing, intimidating, contrary to rights of privacy or publicity, abusive or fraudulent.
As a user of Growith App, you declare that you are the owner or that you have the necessary permissions to use and authorize the use of the content shared on the Service as described, especially in the case of the Professionals and the content, material, goods or services that they promote through the platform.
In any case, remember that by accessing or using the Service you may be exposed to content from other users that could be offensive, obscene, inaccurate, objectionable or otherwise inappropriate. Growith App does not endorse said content nor can it endorse its accuracy.
However, Growith App reserves the right not to publish content or information that is false or contrary to the rights of third parties, as well as to enable an appropriate replication channel.
The prices of the products offered at Growith App are indicated in US dollars ($), with the Value Added Tax (VAT) in effect at the time of purchase recorded on the price of the products. In any case, if you purchase our services from another country, the indicated price may be shown in your country's currency.
In any case, the operation could be exempt or not subject to VAT depending on your country of residence or the condition in which you operate. Therefore, in some cases the final price of the order may be altered compared to the one shown.
The price of the products will be the one stipulated at all times on the App, except in the case of obvious error. Although Growith App tries to ensure that all prices listed on the website are correct, errors may occur.
If an error is discovered in the price of the products that the customer has ordered, Growith App, after informing them as soon as possible, will give them the option of reconfirming their order at the correct price or canceling it. If Growith App is unable to contact the customer, the order will be considered canceled and any amounts paid will be fully refunded.
Growith App is not obliged to supply products (even if the Dispatch Confirmation has been sent) if the error in the price is obvious and unmistakable and could reasonably have been recognized by the customer as an incorrect price.
Product prices may vary, but (except as set out above) any changes will not affect orders for which a shipping confirmation has already been sent.
Finally, the buyer undertakes to use the website/service diligently and in good faith, to pay the established price and is responsible for the veracity of the data provided required for the transaction.
For any clarification, incident or claim, you can contact us at the following email: info@growith.app
Growith App may, at its sole discretion, offers a “Free Trial” subscription with limited functionality.
You may need to enter your billing information to sign up for the free trial.
If you enter your billing information when you sign up for a free trial, Growith App will not charge you anything unless you want to purchase another type of subscription or features not included in your plan.
At any time and without prior notice, Growith App reserves the right to modify the terms and conditions of its offers, free trials or even cancel them.
The application may include purchases that allow you to purchase products, services or subscriptions.
You can learn more about how you can manage purchases through the app store terms and conditions or in your device's Help settings.
In-app purchases can only be consumed within the app. If you make an in-app purchase, that purchase cannot be canceled after your download has started.
In-app purchases cannot be redeemed for cash or other consideration or otherwise transferred. If any in-app purchase does not download correctly or does not work once downloaded, after we become aware of the failure or you notify us of the failure, we will investigate the reason for the failure. We will act reasonably to decide whether to provide you with a replacement in-app purchase or issue you a patch to fix the bug.
Under no circumstances will we charge you to replace or repair your in-app purchase.
In the unlikely event that we are unable to replace or repair the relevant in-app purchase within a reasonable period of time and without significant inconvenience to you, we will authorize the app store to refund you an amount equal to the cost of the purchase in the corresponding application.
Alternatively, if you wish to request a refund, you can do so by contacting the app store directly.
You acknowledge and agree that all billing and transaction processes are handled by the app store from which you downloaded our app and that they are governed by their own terms and conditions.
If you have any issues regarding payment for in-app purchases, you should contact the app store directly.
The services offered in the Service, and their prices, will be available for purchase while they are in the catalog viewed through the website.
In any case, Growith App reserves the right to make any modifications to the Service that it deems appropriate, and may update the functions of the Service or prices of the services shown according to the market.
The Service reserves the right to change prices without prior notice.
We inform you that despite the updates made to the prices of the Service, they may contain errors. We will promptly correct any errors that appear, but they will not be binding on the Service.
Likewise, the Service may, at its sole discretion, create promotions or promotional codes that may be redeemed for products, services or as a discount on part of the price of the products or services to be purchased by the user, subject to these conditions or any additional conditions that the Service establishes specifically for each promotional code.
By using the service you agree that the promotional codes:
The Service or some parts of it may be available only on a paid subscription basis.
Such subscriptions will be billed in advance on a recurring and periodic basis (daily, weekly, monthly or annually), depending on the type of subscription plan you select when purchasing the subscription.
At the end of each period, your subscription will automatically renew under the exact same conditions unless you cancel it or the Service cancels it.
Each contracted subscription will enable the user to use different functionalities or to use them a greater number of times. In any case, remember that if you reach the limits provided for your subscription plan, you can choose to purchase recharges of some features without having to wait for the start of the next month.
Also, remember that you can unlock exclusive features and benefits as you interact with the Growith App community. Growith App is designed to reward your participation and help you maximize the potential of your content.
8.4.1.- Subscription cancellations
You can cancel your subscription renewal through your account settings page or by contacting Growith App at info@growith.app
You will not receive a refund for any fees you have already paid for your current subscription period, but you will be able to access the Service until the end of your current subscription period.
If your subscription was made through an in-app purchase, you can cancel your subscription renewal with the app store.
8.5.- Subscription pricing changes
Growith App, in its sole discretion and at any time, may modify the subscription fees.
Any change to the subscription fee will take effect at the end of the then-current subscription period.
Growith App will provide you with reasonable notice of any change in the terms of your subscription to give you the opportunity to cancel your subscription before such change becomes effective.
Your continued use of the Service after the subscription fee change becomes effective constitutes your acceptance of the modification.
Online payment for the services purchased must be made through:
In this sense, Growith App informs credit and debit card holders that transactions in the online store are carried out through a secure payment gateway, using TSL technology to guarantee security in the transmission of data.
10.1.- Right of withdrawal
You have a period of fourteen (14) calendar days to exercise your right of withdrawal.
If the amount of the requested product had already been charged before the cancellation, the refund period will be up to 14 calendar days from when the Service has been informed of the decision to cancel the order.
If you exercise it once the subscription you have contracted has begun, only the proportional amount not consumed will be returned to you.
In any case, you must notify us of your decision in a manner that allows us to verify that the services have been purchased in our store and that the period to withdraw from the contract is still valid.
To exercise the right of withdrawal you must notify us at Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain. You can also do it by email at info@growith.app
Although it is not mandatory, you can use the model withdrawal form that we provide in the Addendum at the end of these terms and conditions.
We will make this refund using the same payment method that you used for the initial transaction, unless you expressly indicate otherwise.
Except where required by law, subscription fees paid are non-refundable.
Certain subscription refund requests may be considered by Growith App on a case-by-case basis and granted at Growith App's sole discretion.
If the subscription was made through an in-app purchase, the app store's refund policy will apply. If you wish to request a refund, you can do so by contacting the app store directly.
As indicated above, the entire purchase and sale procedure, as well as the transmission of your personal data and payment systems, is carried out on a secure page and in encrypted form through the TSL protocol.
We guarantee the security of the Service in accordance with present technological knowledge. However, the Service cannot guarantee the complete future security of the Service. In any case, we are committed to fixing and implementing the appropriate corrective measures to correct a possible security breach as soon as possible.
You agree to notify Growith App, mmediately and via email at info@growith.app about any situation that could lead to the impersonation of a user.
Except in those cases expressly described in these terms and conditions and to the extent permitted by law, Growith App is not responsible for damages of any nature that may be due to a lack of accuracy, completeness or timeliness, including errors and omissions of the information contained in the Service. Likewise, there is no duty or commitment to verify or monitor its contents and information.
Likewise, Growith App does not guarantee the availability and continuity of operation of the Service. Growith App will try to warn sufficiently in advance of any interruptions that may occur in the operation of the Service whenever possible.
Growith App excludes, to the full extent permitted by the legal system, any liability for damages of any kind that may be due to the lack of availability or continuity of the operation of the Service. Likewise, with respect to the fraud of the utility that users could have attributed to the Service.
Likewise, Growith App excludes any liability for damages of any kind that may be due to the use of the Service and its contents by users, clients or professionals, or that may be due to the lack of veracity, validity or authenticity of the information that users provide to others about themselves. In particular, Growith App excludes any liability for damages of any kind that may be due to the impersonation of a third party carried out by a user in any type of communication made through the Service.
Growith App is not responsible for any type of deficiencies in the contracted services, admission problems, health infractions, safety problems, personal injuries or illnesses, including safety or health aspects, that may affect users when consuming a service offered by Growith App.
These problems must be resolved between the user and the third party causing the damage.
Some states do not allow the exclusion of implied liability or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.
We may update the terms and conditions of the Service in the future, as well as features and functions of the Service itself.
We will inform you about changes to the terms and conditions by placing a notice in a prominent place on our website and/or by email.
If any clause included in our terms and conditions is declared, in whole or in part, null or ineffective, it will only affect said provision or the part of it that is null or ineffective. The terms and conditions will subsist in everything else, with such provision, or the part of it that is affected, being considered not to have been established.
In the event of a dispute, this Service is subject to the legislation and courts of the consumer's domicile.
If the person contracting the Service is not legally considered a consumer, in the event of a dispute the parties submit to the courts of Madrid and Spanish legislation.
According to the applicable regulations, the Service informs of the existence of a European online dispute resolution platform that facilitates the extrajudicial resolution of said disputes for contracts also concluded online between consumers (Users) and Internet service providers. This platform can be accessed through the following website: http://ec.europa.eu/odr
For any clarification, incident or claim, you can contact us through:
E-mail: info@growith.app
Address: Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain.
Likewise, we inform you that Growith App makes available to clients who request it, the official model of complaint forms that can be found on the site www.madrid.es, downloaded at this link (Self-fillable complaint form pdf) or requested through our email at info@growith.app
These will be registered with an identification code that we will inform you and will allow you to track them.