Privacy Policy

Last update: September 13th 2024

1.- Owner and Data Controller

The owner of this website and data controller for the processing is Growith App S.L. (hereinafter, the Service or Growith App) with registered office at Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain.

NIF: B19425594

Email: info@growith.app

The acceptance of the privacy policy of Growith App (hereinafter "Privacy Policy"), is a necessary condition for the use of our website, application, services and social networks (hereinafter the "Service").

2.- Information collected

The personal and non-personal information collected will change depending on your use of the website and its features.

The personal and non-personal information collected will reach us in two ways: 1) automatically collected and 2) which you provide us voluntarily.

2.1.- Data collected automatically

This information will consist of:

Usage Information and Logs. We collect information about your activity on our Services, such as service, diagnostic, and performance data.

This includes information about your activity (including how you use our Services and how you interact with others through them, the setting options you have chosen, and the time, frequency and duration of your activities and interactions), log files, as well such as diagnostic, error, website, and performance logs and reports. It also includes information about when you signed up to use our Services, the features you use, as well as when you last used our Services.

Information about the device and connection. We collect specific device and connection information when you access or use our Services. This includes information such as hardware model or operating system.
Location information. We collect precise or approximate location data from your mobile device if you use our location or location features. We use several technologies to determine location, including IP addresses, GPS, Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.
Transaction information. We collect transaction data related to the use of our services, including information about the type of services requested or provided, the date and time the service was performed, the amount charged, and how payment. In addition, if someone uses a user's promotional code, we may associate it with that person.

This one is collected through cookies or similar mechanisms stored on your device, always with your consent or in accordance with other legal bases. Check our Cookies policy for more information.

2.2.- Data provided voluntarily

This information will consist of:

The necessary to create your user profile: for this we collect data when you create or update your account. The data we collect includes your email, username, age and phone number.
The personal information or not that the videos you share through the platform may contain. Such as personal data of third parties, names, voices or faces.
That required to complete the provision of the service and carry out the corresponding billing: name or company name, email, address, telephone, tax and banking information.

If you make a purchase on behalf of another person through the Service, you warrant that you have legitimately obtained the personal information of those other people before providing us with their information.

The information, personal or not, that may be contained in the messages sent through the contact or opinion channels established through email, for example your name, alias or email.
The information, personal or not, that may contain the comments and evaluations of the service and the platform, for example your name, email and message.
Your photography, name, nickname or geolocation if you decide to participate in any of our activities on social networks.

2.3.- Data provided by third parties

This information will consist of:

The one provided by payment systems or credit card processors, such as the time of purchase or its amount.
The one provided by social networks or similar services.

3.- Rights

We inform you that completing the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk or required), the use of some functions of the site will not be possible or will be limited.

The personal data you provide us will be incorporated and processed in the files owned by Growith App, in order to be able to respond to your requests.

You can exercise at any time the rights of access, rectification, erasure, right to restrict processing, opposition and portability of your personal data by email addressed to: info@growith.app or the postal address: Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain.

In both cases you must identify yourself with your first and last name, as well as a copy of your DNI or national ID, if necessary.

Here you can find the different models to exercise such rights.

In the event that you have given consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the processing based on consent prior to its withdrawal.

Additionally, if you believe there is a problem with the way we are handling your data, you can direct your complaints to the data protection authority that corresponds, being the Spanish Data Protection Agency the one indicated in the case of Spain.

4.- Use of Data

The Service will use the data collected to:

Manage and update the service (the legal basis being our legitimate interest in maintaining and keeping the service up to date and in good condition).
Respond to your requests (the legal basis being our legitimate interest in responding and resolving our users' queries).
Manage the creation, update or deletion of your account on the platform (the legal basis being your consent).
Filter and categorize content by age range (the legal basis being the contract)
Record your use of our services and our application (the legal basis being our legitimate interest in knowing the use of our Service by users).
Offer, process or facilitate the videos you upload among the community of users (the legal basis being the contract).
Manage comments from different users to the videos received. (the legal basis being the contract)
Process payments, subscriptions, recharges and billing of services (the legal basis being the contract)
Send you our newsletter and promotional offers by email (the legal basis being your consent or our legitimate interest based on the previous contractual relationship, as the case may be).

You can unsubscribe from them from the email received or by contacting us at info@growith.app. However, you will not be able to unsubscribe from certain correspondence from us, such as messages regarding the security of your data or the terms and conditions of the Service.

Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist state security forces in the framework of their eventual investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).

Growith App does not use automated decisions, although it can generate basic user profiles, the legal basis being our legitimate interest in direct marketing and for the purpose of providing personalized offers.

Likewise, Growith App may use user information in the form of aggregated and anonymous data to show it to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. But none of this will allow these third parties to identify you personally.

4.1.- In emails and contact forms

The website has TLS encryption that allows the user to securely send their personal data through standard contact forms.

En ningún momento el Servicio ni su personal tendrán acceso a los datos bancarios (por ejemplo, el número de tarjeta de crédito) que el usuario como cliente facilitara a nuestros proveedores de pago.

4.2.- International Data Transfers

The Service will not carry out international transfers of personal data. All your data will always be within the European Economic Area and protected by its regulations.

5.- Data storage

The following indicates how long the data processed by the Service is stored:

The disaggregated data will be kept without a deletion period.
User data will be kept for the minimum necessary, and may be kept up to:

– 5 years, according to art. 1964 of the Civil Code (personal actions without special deadline).

– 6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).

User data uploaded by the Service to pages and profiles on social networks will be stored from the time the user offers their consent until they withdraw it.
The data of the subscribers to the newsletter will be kept from the moment the user subscribes until he unsubscribes.

6.- Data shared with third parties

Under some circumstances, the Service may share, use, preserve or disclose Personal Information with third parties, on a non-aggregated basis:

To provide the Service:
Service providers who perform functions on our behalf, such as web hosting, monitoring statistics or web development. These service providers may collect and have access to information necessary for them to perform their functions, but they are not permitted to share or use the information for any other purpose.
The Growith App user community will provide comments, analysis and constructive criticism of your videos.
To cooperate with the competent authorities:

If we believe that it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the strictly required information.

7.- Security measures

The Service adopts all the necessary technical and organizational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorized access and accidental alteration, loss or destruction.

In any case, the Service cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense about the information shared at all times.

You understand and acknowledge that even after deletion, personal and non-personal information may remain visible in cache or if copied or stored by other users.

8.- Changes in the Privacy Policy

We may update this Privacy Policy in the future.

We will inform you of their changes by sending a notice to the email address provided and/or by placing a notice in a prominent place on our website.

9.- Contact

If you have questions about these Policy Privacy, contact us at:
‍
E-mail: info@growith.app

Address: Avda. Doctor Severo Ochoa, 47, CP 28100, Alcobendas, Madrid, Spain.